Our History

Since opening our doors in 2005, The Garage has been able to help tens of thousands of customers in the Birmingham metro area. We started with the very basic principle that we wanted to offer the “dealership experience”….. without the “dealership experience” so to speak. We strive to offer expertise and excellence, while still maintaining that old fashioned garage customer service.


Bob and Greta Carter


Richard Roberts

Richard Roberts founded The Garage in 2005 because he simply wanted a shop that he would feel comfortable sending his wife, sister, or mother too; a true old-fashioned garage that could be trusted in the community. Richard grew up right here in Birmingham where he started and ran a successful computer software business in our city for over 20 years until he sold it in 2002. Richard and his wife Sandra have three grown children and 5 grandchildren. Richard retired in 2015 and unfortunately passed away in 2022. He leaves behind a legacy of loving his family and Jesus well. He lived to serve others and will be greatly missed.

Bob Carter

Bob Carter is a native of Birmingham and started with Richard at The Garage about a week before it opened in 2005. Bob, along with his wife Greta, graduated with a degree in business management from Samford University in 2004. He is an ASE certified master technician as well as ASE certified service consultant. Bob and Greta purchased The Garage from Richard in 2013 and look forward to continuing its legacy of great customer service. They have four children, Sam, Grey, Bo, Charli, and a puppy named Macon. They attend The Church at Brook Hills and enjoy spending quality time together as a family. Bob loves to coach soccer through Briarwood soccer club and serves on the board at Lifeline Children Services.


Justin is an ASE Certified Master Technician and is responsible for many of our larger repairs.  Engine replacements, Internal Engine Repairs, Air Conditioning Service, etc. Justin is extremely laid back, yet a very hard worker.  He is often one of the first to arrive and the last to leave.  We regularly have to stop him and remind him to eat lunch!  Justin and his wife have 3 children and are members at The Church of Brook Hills.  


Jason started with The Garage in January of 2016 and serves as our General Manager. His family and Bob’s family have been friends for over 20 years. He and his wife Michelle have 3 daughters, and 2 granddaughters. Jason and his family spent several years in ministry, including serving as missionaries to the Dominican Republic for over three years. Jason is an avid car guy and enjoys all things racing! He also has a passion for people and serves as an elder at Grace Fellowship Church in Homewood. He is grateful to be a part of the team at The Garage, helping to meet the auto repair needs of the Birmingham area.


John has been with our team since 2016 and serves as our lead diagnostician and shop foreman. He has a passion for cars and a passion for music. He is a savant of sorts. If it has strings, he can play it. He once explained to us that he built a harp out of shoestrings and plastic irrigation pipes. There are no pictures to prove it…but we tend to believe him. He spent approximately 5 years at a Ford dealership before joining our team. He has countless pages of awards and certifications from Ford. It’s a real joy to have John on our team. John and his wife are excited to have just purchased a new home and welcomed the birth of their new daughter.

Ken “Mackey” Mackey

Ken Mackey is one of our service writers and will usually be one of the smiling faces you see when you arrive in our lobby. He is a native to the Birmingham area and has been in the automotive industry for over 20 years including both service and parts sales.  He and his wife Paula have 3 children and 4 grandchildren.  They are active members of Church of the Highlands in Alabaster.  Bob and Mackey have known each other for over a decade and we are excited to have him finally be a part of our growing business.


Robert is the newest office guy to join our team. Robert came on board with us in 2019. He and Mackey worked together at a nearby dealership for about 5 years. He is always happy and always smiling. Robert is definitely…”the fun guy” at our shop. Robert is a native of Birmingham as well. He and his wife have two small children and attend a local catholic church.


Baxley is our newest and youngest technician. His family is local to Birmingham and their circles overlap with some of Bob’s circles as well. He served in the military out of high school, and he actually graduated from the same high school as Bob… although MUCH later LOL. He is hard worker, dependable, and eager to please. We are excited to have him on our team!


If there is anything good that came from covid…it was Thomas. For nearly three years we tried to hire him away from his former employer, but no such luck. He finally came aboard though and couldn’t be happier. Thomas serves as our oil and maintenance technician. He has an awesome attitude and makes working here such a joy. He and his wife have three children and enjoy spending time together as a family. Thomas enjoys all things MOPAR and muscle cars. We had the privilege of surprising him with a new/used car after his was totaled in an accident. It was one of the highlights of my career to see his gratitude and excitement.


Josh is the newest addition to the bunch. He has over 15 years of experience in the automotive industry. Josh is laid back and easy going. In his mind…everything could use more power! Josh has one daughter and is actually a native of Ohio. We’re excited to welcome him to our family and can tell its already a great fit.

"Being a single female, it is so easy to feel as though you are being taken advantage of when dealing with auto repair businesses and dealerships. I can honestly say this is definitely NOT the case with The Garage. Bob and the others there are truly a blessing to our community and it is so nice to know you are dealing with honest, Christian people who you can trust."